Tender Leather Care Co.: A Brand Website Built for a Premium Service
How we built an online presence for a Lagos luxury leather restoration business that reflected the quality of their work and opened a new channel for bookings and product sales.
The Challenge
Tender Leather Care Co. is a luxury leather restoration and care business based in Lagos. Despite the quality of their work, their entire customer base came through word of mouth and social media referrals. There was no website, no way for new customers to understand the range of services before reaching out, and no way to showcase the quality of results before a client committed. Growth was limited to how far a recommendation could travel. They needed a professional online presence that matched the standard of the work itself.
The Solution
We designed and built a complete brand website from scratch. The site includes individual service pages with detailed descriptions of each treatment, a before-and-after gallery showing real client results, an online booking flow for service enquiries, a product shop for leather care products available for direct purchase, and a client testimonials section. The design was built around the brand's premium positioning: clean, restrained, and focused on craft. Every page was written and structured to give a first-time visitor a clear picture of what the business does and why it is worth choosing.
The Outcome
The site launched and was entered in the 2023 Lagos Leather Fair. It won the Trailblazer Award. Inbound enquiries from new customers increased significantly after launch. Online booking became a consistent sales channel, reducing dependence on referrals. The product shop gave the business a recurring revenue stream it did not have before.
What We Delivered
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